Mobile service, without the runaround
Choose a plan, keep your eligible number, and get a real person to help with setup, travel, devices and whatever changes later.
Bonolo manages your service and support; it isn’t the mobile carrier. Available to eligible Canadian residents outside Quebec.
Getting started
Pick Lite or Plus, then we’ll help with the details.
Lite works with a phone you already own. Plus includes a phone and added device features. Compare the current prices and details below.
Tell us where to ship and whether you want to transfer a number. Tax is calculated from your address before you confirm.
We’ll follow up to coordinate delivery, activation and any number transfer. After that, text or email whenever you need help.
Plans
Monthly prices are in Canadian dollars. Tax is calculated at checkout. Review the Terms and Conditions.
Nothing is charged until you review and confirm your order.
Support that stays with you
Whether it’s a new phone, a trip, a lost device or another family line, tell us what changed. We’ll help sort out the next step.
What we can help with
What’s included depends on the plan you choose.
We can transfer your current number when you switch. Lite is for customers bringing their own phone.
Ownership moves to Bonolo during service. When service ends, your number can be transferred back once outstanding balances are paid and any required device return or payout is complete.Bonolo plans include coverage in more than 200 countries for Canadian residents who travel.
Coverage is subject to network availability, plan terms and reasonable-use requirements. Ask us about your destination before you go.Lite works with your current phone. Plus includes a phone, upgrades and protection.
Model availability and protection terms apply.Keep several lines under one account and come to us for support.
Questions
These are the questions we hear most often.
No. Bonolo manages your mobile service through other providers and gives you one place to go for setup and support.
Yes, if the number is eligible to transfer. Ownership moves to Bonolo during service. When service ends, your number can be transferred back once outstanding balances are paid and any required device return or payout is complete. Checkout asks for the transfer details we need, and we’ll coordinate the rest.
Plans include coverage in more than 200 countries without extra roaming charges. Network availability and reasonable-use rules apply, and Canada must remain your home base. Ask us about your destination before an important trip.
Yes. Cancel at any time by giving 90 days’ notice. Service and billing continue through the notice period. Review the Terms and Conditions for the full cancellation and billing rules.
We’ll text or email you to coordinate shipping, activation and any number transfer. If you’re bringing your current phone, setup can often move faster.
Tax is calculated after you enter your Canadian shipping address. You’ll see the total before you pay.
Text 844-4BONOLO or email x@bonolo.co. The same team helps before and after you choose a plan.
Talk to Bonolo
Text or email us with how many lines you’re moving, whether you’re keeping a number, and if you need a phone. We’ll help you choose.